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Sorry, Sorry, Sorry: The Case for Good Apologies (the hardcover), aka Getting to Sorry (the paperback) is a synthesis of everything we’ve learned from working on this site for the last decade. Read more about it here!

The Latest in Apologies…

Kim Kardashian at the door of a black vehicle.

Thanks for the ping, Kim Kardashian

At a hearing of the Senate Banking Committee, the bank’s CEO Jane Fraser said Citi is “deeply sorry” and repeated that it was a “small number of employees” who did the forbidden things. (How many covered it up? Surely a tiny eensy-beensy number, so minute as to be undetectable.)

cover of Getting to Sorry: The Art of Apology at Work and at Home by Marjorie Ingall and Susan McCarthy

Our paperback is here!

Sorry, Sorry, Sorry's far more affordable paperback iteration is out today! It’s called Getting to Sorry, and it’s full of the same humor and helpfulness as its predecessor. Learn how to elicit better apologies from coworkers, friends, family, and strangers. Read...

Six times celebrities and public figures apologized terribly in 2023!

And one time a candy company nailed it! A year-end roundup is mandatory, right? So let’s dive right in. Anheuser-Busch CEO feels that transphobia is all-American! Bud Light, a beer that tastes like why wouldn’t you just drink water, had been performing poorly for...
image of the shrug emoji

I can’t apologize for walking the path God set me on

The Onion does it again. (Or apparently the Onion did it two years ago but we missed it when it came out): Ways to Apologize Without Saying Sorry.  It's probably a coincidence that all these ways (spoiler alert: terrible) dovetail with our contention that a good...
Nicky Hager, 2013 Photo: New Zealand Tertiary Education Union. Creative Commons Attribution-Share Alike 2.0 Generic license. https://www.flickr.com/photos/teu/10194260035/

It was wrong to try to steal his secret sauce

It’s bad enough they amputated the wrong finger, but how do they plan to make sure they don’t keep on lopping off people’s fingers randomly?

L.E.D. Zeppelin art car at night, all lit up, at Burning Man

Yet another look at apologies in the desert with no pants on

Sumac is at Burning Man, making it a good time to re-point your attention to Apologies From the Desert With No Pants On, one of our first popular posts. (How have we been doing this for over 10 years?!) If you or someone you love is currently in the desert, pants on...

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