Black Milk is very unappetizing.

Black Milk is very unappetizing.

by | May 5, 2014 | Corporate Apologies

A Facebook pal alerted us to customer service expert/social media maven Marc Watson’s blog post today about Australian clothing company Black Milk’s strategic dumbassery. Black Milk makes what might be described as sexy nerdware — skintight dresses...
I apologize to me

I apologize to me

by | May 9, 2013 | True Crime Apologies

A Sydney Morning Herald story excellently begins: As the P&O cruise ship Aurora neared Circular Quay in [February 2012], a British national sent a message to a mysterious Sydney man named David Smith, saying, “About one hour.” More than an hour later on the...

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