Cruz to City: Drop Dead

Cruz to City: Drop Dead

by | Feb 3, 2016 | Political Apologies

A person running for president said something snide, and later said he was apologizing for it. Sounds good until you seek the apology. The candidate isn’t expressing regret, he’s piling insults higher. In an ugly self-serving tirade – understandably...
Poisoned apologies

Poisoned apologies

by | Nov 19, 2012 | Apology Essentials, The Mechanics of Apology

A poisoned apology is an apology wrapped around an insult, like a cupcake with mud filling. People don’t want to accept the apology, because they don’t want to accept the insult that goes with it. “I apologize for kicking you, but you were so damned...

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