by snarly | Aug 18, 2017 | Institutional Apologies, Religious Apologies
SorryWatch exists because good apologies are hard. When human beings are challenged on our behavior, we often react with defensiveness. We may obfuscate a bit. We may make excuses. And this is natural. No one wants to feel uncomfortable; it’s not fun to examine...
by snarly | Jun 5, 2017 | Institutional Apologies
Let’s examine two apologies for the exact same incident. One is terrible. One is excellent. But first, let me suggest we look at some adorable babies, because we’re gonna need to if we’re gonna make it to the end of this post. Ready? OK. Last month,...